Operations6 min. skaitymo
Stop running your fleet from a spreadsheet
The spreadsheet that got you to 20 trucks becomes the bottleneck at 30. Here is how to redesign the workflow without creating chaos.
Autorius Jonas Losis
Most carriers in our region run the same stack: one spreadsheet, several messaging channels, and a lot of memory. It can work while volume is low. Then one delay chain hits and the whole operation becomes reactive.
Your process should not live in one person�s head
- Order details are typed multiple times before dispatch even starts.
- Driver updates land in chat threads and never become searchable facts.
- Invoice preparation starts from scratch because trip data is fragmented.
- Dispute handling takes hours because proof is spread across files and messages.
The upgrade is not �more software.� It is one operational timeline from order intake to invoice close. That is how the same team handles more trucks without burnout.